Service Line Replacement Rebate

To qualify for reimbursement for a service line repair or replacement due to leaks, the applicant must meet the following requirements:

• The applicant must be the property owner where the service line is located.
• Reimbursement requests are primarily intended for leaking or failed service lines requiring repair or replacement.
• Replacement of galvanized service lines may be eligible with prior approval from Parkville Water District.
• A reimbursement for a partial service line replacement will only be considered if no galvanized pipe remains at any point in the customer-owned portion of the service line after completion of the work. Any remaining untouched portion of the service line must be copper or polyethylene
• Parkville Water District owns and is responsible for the service line from the water main to the curb stop. The property owner is responsible for the service line from the curb stop to the residence or building.
• If the customer-owned portion of the service line contains galvanized pipe and is being replaced under this program, all galvanized pipe within the customer-owned portion must be replaced.
• An application for reimbursement must be submitted and approved prior to any repair or replacement work being completed.
• The applicant’s property must not already be scheduled by Parkville Water District for service line replacement during the current calendar year or the following calendar year.
• The repair or replacement work must not conflict with paving moratoriums for recently paved streets.*
• Reimbursement is only available for non-commercial, owner-occupied primary residences and is not available for rental or commercial properties.

*Parkville Water District may grant exceptions for emergency leak repairs or required service line replacements.

Parkville Water District may provide reimbursement to eligible customers who complete an approved customer-owned service line repair or replacement due to leaks or failure of the service line.

Reimbursement may also be available for approved galvanized service line replacements.

The reimbursement is a one-time payment equal to 50% of the contractor’s paid invoice, not to exceed $3,800, and is subject to the availability of funds.

Parkville Water District is responsible for the service line from the water main to the curb stop. The property owner is responsible for the service line from the curb stop to the residence or building. Only repairs or replacements to the customer-owned portion of the service line are eligible for reimbursement under this program.

All reimbursement requests are subject to approval by Parkville Management and/or the Parkville Board of Directors.

If approved, Parkville Water District will provide the applicant with notification and instructions regarding the reimbursement process after the service line work has been completed.

Reimbursement payments will be issued after Parkville Water District receives a copy of the contractor’s paid invoice and any required supporting documentation.

No. Property owners must submit an application and receive approval from Parkville Water District prior to completing any service line repair or replacement work.

Only projects that have been pre-approved by Parkville Water District are eligible for reimbursement. Applicants will receive a confirmation email once their application has been reviewed and approved.

Repairs or replacements completed prior to approval are not eligible for reimbursement under this program.

Approved service line repairs or replacements must be completed before the end of the calendar year in which the reimbursement approval was granted.

If the approved work is not completed before the end of the calendar year, the property owner must submit a new application for consideration in the following calendar year.

Reimbursement funding is subject to availability and reapproval is not guaranteed.

After the service line is replaced, Parkville will inspect the new line. Customer will send Parkville a paid invoice from contractor. After these tasks are completed, Parkville Water District will issue your reimbursement.